Our services for you
Nowadays, a modern ERP system forms the basis of transparent development of all business processes in many companies. The IT specialists from prisma informatik can support you with an optimised service package to ensure that you also find the solution that meets your requirements and that it always works smoothly and efficiently. This guarantees our customers comprehensive and competent management, both before and after implementing the desired product.
Consulting and project management from a single source
As we focus on long-term, productive cooperation, our range of services is already available before the project is actually realised – with comprehensive consultation in advance. Our consultants' knowledge and expertise accompany the customer when they are planning their system and implementing their desired ERP and Business Intelligence solutions. Comprehensive project management, supported by the highest level of project transparency, a project timetable that is always current, online documentation, automated notifications and provision of new program versions and updates, means that everyone involved is always up to date.
Comprehensive management – even after implementation
To ensure that your software is always available and to prevent downtimes and their negative effect on your business processes, we also provide you with a tried and tested package of measures to implement your ERP solution and assure its quality. Once the new system has been implemented successfully, prisma informatik GmbH also manages your software systems as part of an integral lifecycle management process, which serves as a continuous improvement process.
prisma informatik management concept
Our customer satisfaction is of great importance to us. To guarantee that the system operates smoothly after an ERP solution is implemented, we support our customers with the comprehensive prisma informatik system management concept. Comprising an deployment contract, support agreements and service packages, it also provides long-term in enabling a planned continuous improvement process and an investment in IT by an efficient lifecycle management.
In addition to qualified support, project-related documentation, high-quality release maintenance and secure, high-performance infrastructure, our concept also includes attractive conditions. Furthermore, our customers are granted usage authorisation for the prisma informatik customer portal, the SQL toolbox and a developer toolkit database that can also be used to optimise the business processes.
The prisma informatik system management concept goes hand in hand with the Microsoft Dynamics Enhancement Plan and Qlik Support Plan, which also provides many benefits such as access to new versions, service packs, online training courses and certifications.
Career at prisma informatik
Working at prisma informatik means working in a young, dynamic and professional team. Team-oriented atmosphere, mutual understanding and respect for your achievements are important milestones on our common path to the future. We especially offer jobs as developers and consultants for Microsoft Dynamics NAV and Qlik. To join the prisma informatik team see our free job vacancies in Germany.