Microsoft Dynamics 365 – product suite for business software
Being successful in a digital world
Traditional boundaries are being shifted by digital transformation. Historical silos between diverse systems become obsolete. Microsoft Dynamics 365 is the next generation of intelligent business applications that enable companies to grow, evolve and transform. These applications unify CRM and ERP capabilities by delivering new purpose-built applications that work seamlessly together with familiar Microsoft tools like Office 365 and Power BI to form your specific business needs and support long-term success.
Dynamics 365 – the integrated product family
With the Dynamics 365 product family, Microsoft offers you a unique range of products to intelligently map all business units and processes in an integrated and unified business application:
Inventory & Production
Modern ERP - Microsoft Dynamics 365 Business Central
Dynamics 365 Business Central is part of the Dynamics 365 product family and an all-in-one business management solution that provides a basis in all sections, is both user-friendly and customizable, and help you connecting your business to make smarter decisions.
As a member of the Dynamics 365 product family, Business Central customers can take advantage of the integrated product range. For deeper functional capabilities or increasingly complex processes, you can easily extend the application at any time, e.g. with Dynamics 365 for Sales and Dynamics 365 for Marketing.
Microsoft Dynamics 365 for Sales & Dynamics 365 for Customer Services
With Microsoft Dynamics 365 for Sales and Microsoft Dynamics 365 for Customer Service, you have two modules that map a comprehensive CRM system.
Microsoft Dynamics 365 for Sales focuses on sales and contact management. Dynamics 365 for Sales provides you with the right leads, contacts, and sales opportunities to build your companies‘ sales pipeline. Integrated processes lead you through the phases of the sales process. User-friendly dashboards support the achievement of goals and provide important information to increase sales.
With Microsoft Dynamics 365 for Customer Service, you can deliver compelling customer service. Integrated intelligence delivers faster, more personalized service and increases the value of each interaction.
Microsoft Dynamics 365 for Marketing
Microsoft Dynamics 365 for Marketing is a marketing module, that pools your marketing content, data and processes with Dynamics 365 to create engaging customer experiences passing all touchpoints.
Dynamics 365 for Marketing moves beyond basic e-mail marketing and delivers comprehensive capabilities for creating and running multi-channel campaigns to generate leads for your sales team using simple drag-and-drop design tools.