Sales and marketing – efficient customer management solution with Dynamics 365 Business Central
The CRM system (Customer Relationship Management) in the Microsoft Dynamics 365 Business Central (formerly Dynamics NAV) ERP software assists you to automate numerous tasks in the sales and marketing sectors. You can use this CRM solution to manage your customer records and sales histories, control your sales opportunities, create marketing campaigns and track customer activity. The CRM system helps you to make informed decisions for a professional customer management. The close integration with Microsoft Outlook is a great benefit here.
If you need more than what these CRM functions in Dynamics 365 Business Central offer, Microsoft Dynamics 365 Sales can be integrated seamlessly into the ERP system. If you require further information, do not hesitate to contact us.