Faster response to customers with the dynamic trading solution
Our powerful business application for technical wholesale with Microsoft Dynamics 365 Business Central
Local markets are also becoming more transparent and competitive. On-site service and customer proximity are key factors for your future success. The industry solution for trading processes in the technical wholesale helps you to focus on the most important aspects. Map your own processes with a high level of customer service and thus offer the decisive competitive advantage:
- immediate & reliable delivery dates
- individual price quotes
- service-oriented take-back and warranty processing
- comprehensive logistics services
- direct customer connection via Smart Client
Regarding the design of the industry solution, it was consistently paid attention that your added value is taking the center and the latter can be easily and intuitively realized by your employees using intelligent workflows.
The software will provide your company the freedom to focus more intensively on the interests of your customers. Either when it comes to maintaining contacts or developing new services. That creates security and stability in your area.
Our software always fully exploits its advantages when it is supposed to cover the following scenarios:
- central / regional warehouse concept, supplying subsidiaries
- telephone sales / online sales
- own delivery logistics
The solution for technical wholesale can be used in companies with different characteristics:
- electronics sector
- building services
- building materials
- car parts for passenger / commercial vehicles
Complete, modern and well-proven business software
The industry solution for the technical trading is based on Dynamics 365 Business Central (formerly Microsoft Dynamics NAV) and is therefore part of a complete ERP suite of Microsoft. Apart from the classic areas, such as financial management and inventory management, the solution is also suitable to image different scenarios in e-commerce.
Therefore, the solution of prisma informatik professionally supports the growth strategy and international orientation of the company. The software for the technical wholesale is aimed at providing multilingualism and multi-currency capability. New sales channels or trading platforms can be made accessible quickly due to the dynamic environment.
The modern technical platform of the business application allows a smooth interaction with all partners participating in the processes (logistics service providers, companies for cash management, suppliers etc.).
Our solution for technical wholesale enables …
- … automated order workflows & management including payment receipt.
- … the connection of front end systems and parcel services.
- … continuous support for purchasing and disposition.
- … an efficient process mapping in the storage and dispatching areas.
- … an extensive mapping of return processes.
- … individual e-commerce applications.
- … comprehensive support of the customer service.
- … trade-related CRM functions (from address and duplicate validation to the control and evaluation of marketing campaigns etc.)
- … the complete mapping of the financial management.