A new Quality Management extension for Dynamics 365 Business Central can help companies reliably meet industry standards and regulatory requirements.
Efficient quality management is a critical success factor for manufacturing and retail companies. Especially in regulated industries, requirements for product quality, documentation, and compliance with legal regulations are constantly increasing. With a new quality management extension for Microsoft Dynamics 365 Business Central, quality checks can be integrated directly into existing business processes – from goods receipt through production to assembly.
As a result, companies benefit from automated quality controls, transparent inspection processes, and comprehensive documentation. At the same time, product defects can be reduced, compliance requirements met, and customer satisfaction sustainably increased. The new extension in Business Central offers a wide range of specific functions for quality management.
Flexible control of quality inspections and inspection intervals
For example, the module allows you to precisely and fully control the timing of quality inspections:
- Purchase confirmations: Quality inspections are performed after purchase documents are posted, with or without warehouse processing.
- Production output: Quality inspections are performed during production release (either manually or automatically) to verify that the manufactured products meet quality specifications.
- Assembly output: Quality inspections are performed at assembly release—either manually or automatically (assembly-to-order) – to ensure that the assembled items meet quality standards.
- Manual and scheduled inspections: Quality inspections are triggered manually or at regular intervals according to a schedule.
Define custom quality parameters and inspection scopes
Several parameters are available to optimize quality inspections:
- Quality inspection scope: The quality inspection scope can be applied at various levels, including individual items, groups, batches, or specific serial numbers and package numbers.
- Parameters or attributes to be evaluated: Physical metrics such as weight, dimensions, and density can be evaluated to ensure that products meet specifications.
- Quality inspection duration and trigger: An event can be specified to initiate quality control (e.g., when a goods receipt is posted, either after production or issuance, or at predefined time intervals).
- Settings for external analyses: For third-party analysis, fixed quantities or a percentage of the total quantity can be defined as samples.
- Quality test plans: A quality test plan can be defined for each area. This can include triggers and a list of test parameters for each trigger.
- Quarantine procedures: Quarantine procedures can be defined to lock items or prevent their immediate use.
Quality certificates and analysis reports for optimal compliance
The Quality Management extension also offers various tools for reporting and analysis:
- Quality certificates: Quality certificates are essential documents that verify the quality and safety of products. They ensure compliance with standards.
- Analysis certificate: An analysis certificate provides detailed information on the composition and quality of a product. They are often required for regulatory compliance.
- Quality Status Overview: An overview of the quality status of items helps project stakeholders understand current quality levels and any issues in production.
- Quality Order Overview: A quality order overview summarizes customer requirements and production batches. This ensures that quality-related expectations are met.







