Microsoft Dynamics 365 – product suite for business software

Being successful in a digital world

Traditional boundaries are being shifted by digital transformation. Historical silos between diverse systems become obsolete. Microsoft Dynamics 365 is the next generation of intelligent business applications that enable companies to grow, evolve and transform. These applications unify CRM and ERP capabilities by delivering new purpose-built applications that work seamlessly together with familiar Microsoft tools like Office 365, Microsoft Teams and Power BI to form your specific business needs and support long-term success. Our main focus here is on Dynamics 365 Business Central.

Dynamics 365 - portfolio of intelligent business applications

With the Dynamics 365 product family, Microsoft offers you a unique range to intelligently connect and map all your data, processes and teams in an integrated and uniform business application.
Choose one, some or all. Dynamics 365 applications are designed to work together. This is how you reach every customer.

Microsoft referencestory

Design Offices optimizes processes with Microsoft Dynamics 365 and prisma informatik

Customer Story

Our solutions of the Microsoft product family


Discover how to work smarter across your sales, service, project and operations teams and get connecting optimally.

Dynamics 365 Business Central is part of the Dynamics 365 product family and an all-in-one business manage­ment solution that provides a basis in all sections, is both user-friendly and customiz­able, and help you connecting your business to make smarter decisions.

As a member of the Dynamics 365 product family, Business Central customers can take advantage of the integrated product range. For deeper functional capabilities or increasingly complex processes, you can easily extend the application at any time, e.g. with Dynamics 365 Sales or Dynamics 365 Customer Services.



Shift to digital selling and equip your sales teams with adaptive guidance for sales to better serve customers.

Microsoft Dynamics 365 Sales focuses on sales and contact management. Dynamics 365 Sales provides you with the right leads, contacts, and sales opportunities to build your companies‘ sales pipe­line. Integrated processes lead you through the phases of the sales process. User-friendly dash­boards support the achieve­ment of goals and provide important information to increase sales.

With Microsoft Dynamics 365 Sales and Microsoft Dynamics 365 Customer Service, you have two modules that map a comprehen­sive CRM system.


Don't keep yourself busy with administrative tasks but fuel your project success with professional and efficient project management.

Regardless of whether you are a plant manufacturer or an IT company: Successfully completing projects on target, time and budget is always a challenge.
With Dynamics 365 Project Operations you get the necessary tools for successful projects:

Create projects for customer orders with all required resources and materials, receive quotations at the push of a button and ensure the profitability through concurrent calculations. Use the timekeeping function to post hours already worked and stay aware of the resource management.


Discover the end-to-end solution that enables consistent, connected support across all channels.

With Microsoft Dynamics 365 Customer Service, you can deliver compelling customer service. Integrated intelligence delivers faster, more personalized service and increases the value of each inter­action.

With Microsoft Dynamics 365 Customer Service and Microsoft Dynamics 365 Sale, you have two modules that map a comprehen­sive CRM system.

NEWSROOM Latest Posts

Business Central 2024 Wave 1: Optimization in the entry of time sheets

With the latest Business Central spring version, the entry of time sheets has also been optimized. Among other things, these can now be copied from existing time sheets to save time and effort.Copying time…

Project archiving in Business Central

During their lifecycle, projects in Dynamics 365 Business Central often change and evolve. A new archiving function in the current version provides an optimized overview of all project data through audit trails and…

The prisma group will once again be presenting its IT solutions at this years DocuWare partner event DocuWorld in Berlin at the end of April.

In April, the company's main location in Nuremberg moves to new offices nearby.

On April 25th and 26th, the DocuWare flagship event will once again take place in the German capital Berlin.

prisma informatik will once again be taking part in the company contact fair at Kempten University of Applied Sciences on April 17th, 2024.