Maximize efficiency of your customer service
Gain a complete overview of the tasks and workloads in your service department to efficiently allocate resources and accelerate the answer of requests. With an increasing number of different business contacts, it is necessary to handle them professionally in order to generate extensive customer trust through constructive communication and reliable processing of service cases.
Dynamics 365 Business Central offers a comprehensive service management - from resource planning and management to service contract and service order processing, pricing, and service reporting.
With this proactive service you increase your customer satisfaction and loyalty - you have a lock on your processes in the event of service!
"Customer satisfaction is significantly increased, if the service quality becomes apparent for the customer through reliability and courteous action."
Jens Thamer, CEO prisma Unternehmensgruppe